Privacy Policy – Mentoria Academy
Effective Date: 05/02/2026
Welcome to Mentoria Academy (“we,” “us,” “our”). Your privacy matters, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, enroll in courses, participate in training, or interact with us in any way.
By accessing or using our website, platforms, or services, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect different types of information depending on how you interact with us:
a. Personal Information
This includes information you provide directly:
- Full name, email address, phone number
- Contact details, country of residence
- Account credentials (username/password)
- Payment and billing information (processed securely via third parties)
- Course enrollment details, progress and completion status
- Communication preferences and support inquiries
b. Technical & Usage Data
We automatically collect non-personal data to improve our services:
- IP address, browser and device details
- Pages visited, session duration, click-through behavior
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your data to:
- Provide, manage, and maintain your course access and services
- Process payments and enrollment in courses or training
- Communicate with you about updates, support, promotions, and offers
- Personalize your user experience and learning recommendations
- Analyze platform usage to improve services and offerings
- Comply with legal obligations and protect our rights
We only collect information necessary to fulfill these purposes and do not go beyond what is required.
3. Legal Bases for Processing (Where Applicable)
Where relevant, we process personal information based on:
- Your consent (e.g., marketing communications)
- Contract performance (e.g., enrollment, payments)
- Legitimate interests (improving services, analytics)
- Legal compliance obligations
You may withdraw consent at any time where processing is based on consent.
4. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Enhance site usability
- Remember your preferences
- Analyze how our website and services are used
You may manage cookie preferences through your browser settings, but disabling some cookies may limit certain features.
5. How We Share Your Information
We may share your information with trusted parties, including:
- Service providers (e.g., hosting, payment gateways) for operational purposes
- Instructors & trainers to facilitate course delivery
- Business partners for corporate training services (with your consent)
- Legal authorities when required by law or to protect our rights
We do not sell your personal information to third parties.
6. Protecting Your Data
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or misuse. However, no system is 100% secure; if a data breach occurs, we will comply with applicable laws to protect your rights and notify affected users where required.
7. Your Rights
- Depending on your location and applicable law, you may have rights to:
- Access or correct your personal information
- Request deletion or restriction of processing
- Withdraw consent where processing is based on consent
- Receive a copy of your data in a common format
- Object to certain processing activities
To exercise your rights, contact us at the information below.
8. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information without parental consent, please contact us so we can remove that data.
9. Third-Party Links
Our website may contain links to external sites that are not operated by Mentoria Academy. We are not responsible for the privacy practices of such third parties. Please review their privacy policies when visiting third-party websites.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised “Effective Date” at the top of the policy page. Your continued use of our services after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this policy or your data, you can reach us at:
Email: support@menoriaacademy.com
Thank you for trusting Mentoria Academy with your learning and professional development.